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Answers to all your questions

To pay for your order you can choose from iDEAL, Mastercard, Visa and Paypal.

We strive to deliver your order within 2 to 3 working days by PostNL, DHL or DPD. We will always keep you informed about this.

The following applies to orders shipped within the Netherlands:

1 piece = € 7,50

2 items = € 12,50

3 items = € 17,50

4 items = € 22,50

5 items = € 25,00

* From 6 pieces free shipping


The following applies to orders shipped within the EU:

1 piece = € 12,50

2 items = € 22,50

3 items = € 30,00

4 items = € 37,50

5 items = € 42,50

* From 6 pieces free shipping


If you would like to collect your order, please contact us by telephone. Naturally, no shipping costs are charged for picking up an order.

The return of your order can only take place after approval of our sales department.

- You can make a return request via [email protected].

- The return request must be in our possession within 8 working days after receipt of the delivery.

- After approval of the return request you will receive a financial proposal from the sales department which you must confirm.

- After receiving your approval, the forms you need to enclose with the return shipment will be sent to you by e-mail.

- Without these forms, the return cannot be processed.

- The return shipment costs are to be borne by you. You can also arrange for transport to our warehouse yourself.

- Material/quantity deviations from standard will not be exchanged or taken back!

- The address for a return shipment is:

When returning products, the packaging and volume of the products must be equal to that of the original delivery. In the event of extra volume, the corresponding costs will be passed on to you.

- The products assembled by you must be returned unassembled (in original condition).

- Upon receipt of the return shipment it will be inspected and assessed.

- If the return consignment satisfies the above conditions, the invoicing department will send you a credit note.

- If the return does not comply with the conditions, we will contact you.

- Any payment of the above-mentioned credit note will take place exclusively via a bank transfer to the account number known to us.

- Products from the group of remaining stock are excluded from returns.

You certainly can! Are you planning to order large quantities? Please contact [email protected] so that we can make you a suitable proposal.

The contractor guarantees that delivered goods and work carried out comply with the normal requirements of usability, reliability and with the relevant regulations. With normal use we apply a guarantee period of 1 year for companies and 2 years for private persons.

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